814 651-0720

Customized IVR solutions enhance customer self-service, reduce call center costs by up to 30%, improve first-contact resolution, ensure security compliance, and offer reliable cloud hosting, supported by expert veteran-owned provider DVS.

DVS, a veteran-owned BPO with US-based agents, offers tailored healthcare and insurance compliance solutions that protect PHI/PII, enhance efficiency, and meet HIPAA, GLBA, CMS, NAIC, HITRUST, and SOC 2 standards.

US-based live agents ensure strict compliance (HIPAA, PCI-DSS, TCPA, SOC 2) and industry-specific expertise, enhancing data security, first call resolution, omnichannel support, and customer satisfaction. Partnering with veteran-owned DVS offers trusted, tailored BPO solutions for regulated industries, boosting service quality and customer trust.

This guide outlines a step-by-step strategy to integrate PEO services into HR frameworks, emphasizing readiness assessment, KPI setting, selecting models, ensuring compliance, and secure data migration for optimized HR outsourcing.

In 2026, comprehensive BPO combining AI, RPA, HR, and IVR/IVA enhances agility, performance, and cost control. DVS’s veteran-led, secure, tailored solutions drive measurable efficiency gains.

Veteran-owned BPOs like DVS deliver disciplined, compliant, US-based services with industry expertise, boosting efficiency, reducing risk, and enhancing operations across healthcare, finance, and insurance sectors.

Veteran-owned BPO DVS builds trust in complex outsourcing by blending disciplined governance, transparency, and tailored solutions in healthcare, insurance, and finance, ensuring risk management, US-based agents, and high-quality service.