NewsJul 21, 20233 minMeet BillSUPPORT STAFF SPOTLIGHT MEET BILL –TRAINER II I started my career with DVS in December of 2019 where I began as an agent. During that...
NewsApr 27, 20232 minWhat Are Intelligent Virtual Agents?What Are Intelligent Virtual Agents? Intelligent virtual agents (IVAs) are automated, self-service applications that use advanced...
NewsOct 12, 20221 minThe Disabled Veteran Solutions advantageDisabled Veteran Solutions (DVS) offers cost effective live agent call center outsourcing that allows your organization to focus on core...
NewsAug 24, 20221 minWHAT IS SUPPLIER DIVERSITY?A Supplier Diversity program is a proactive business program which encourages the use of minority-owned, women owned, veteran owned,...